Dr. Manisha Mehta

Professional Summary:
Healthcare Management Professional with 23 years of experience in facility oversight looking to take next step in Quality Healthcare and Administration. Past roles have helped build experience in healthcare regulatory compliance in terms of Quality and Administration, clinical processes, public relations, budget and financial analysis as well as employee and resource Management. Have excelled in every prior position, producing result and growth that have exceeded expectations. Understand the role of Healthcare facility in a community, and have expertise in working with civic leaders in public wellness initiatives.

• Focused on exceeding client expectations.
• Overseeing Hospital Managers, Administrators who support approximately 300 associates including doctors, technicians, veterinary assistants, and paraprofessional staff.
• Oversee and developed on boarding, training, and continuity programs.
• Cultivated relationships within the medical fraternity.
• Support the recruitment of medical professionals.
• Meet regularly with managers to discuss, evaluate, and plan for the welfare of the practice.
• Attend corporate meetings physically/ online
• Managed the operations and financial health of the hospital.
• Review income statements and other financial data to find ways to improve revenue and profit.
• Monitor employee competence and effectiveness through manager feedback and observation as well as staff performance and salary reviews.
• Assigned job responsibilities to managers and delegate as necessary.
• Administrated and reviewed non-medical client complaints.
• Understood, participate and support planned marketing events and programs and ensure that the hospital staff utilizes marketing tools and materials and events and programs.
  
  

Medical Superintendent at Sukhda Multispeciality Hospital, Delhi Road, opposite Green Belt , Hisar (Haryana ) – 125001Since: June-2012 to 30.6.2021

• Manage smooth operations for every single department in the facility, both clinical and non clinical and supervise the administrative team in continual quality improvement in the facility.
• Oversee the hiring and credentialing of all clinical staff including Doctors, Resident Medical Officers and the Clinical Assistants.
• Supervise the procurement of all medical equipments and supplies, budgeting and payroll.
• Work with Hospital Information team to input and maintain patient information, their records keeping and Hospital statistics and analysis.
• Monitor Facility Compliance to all NABH – National Accreditation Board of Hospitals and Healthcare Providers, standards and arrange continuing education opportunities for clinical and non clinical employees.
• Actively participate in Hospital’s CSR-Community Social Responsibility activities and promotion team.
  
  

Medical Superintendent at Sukhda Hospital, Delhi Road, Opposite Green Belt, Hisar (Haryana) – 125001
Since: November -2002 to 31.05.2012

• Manage smooth operations for every single department in the facility, both clinical and non clinical and supervise the administrative team in continual quality improvement in the facility.
• Oversee the hiring and credentialing of all clinical staff including Doctors, Resident Medical Officers and the Clinical Assistants.
• Supervise the procurement of all medical equipments and supplies, budgeting and payroll.
• Work with Hospital Information team to input and maintain patient information, their records keeping and Hospital statistics and analysis.
• Monitor Facility Compliance to all NABH – National Accreditation Board of Hospitals and Healthcare Providers, standards and arrange continuing education opportunities for clinical and non clinical employees.
• Actively participate in Hospital’s CSR-Community Social Responsibility activities and promotion team.
  
  

Hospital Administrator at N.C Jindal Institute of Medical Care and Research, Hisar (Haryana) - 125001
Since: February, 16th, 2001 till April 8, 2002

• Overall Operations and Management of clinical and non clinical departments including Hospital Quality, HR, Housekeeping and Maintenance, Equipment Planning and Inventory control.
• Initiating Continual Quality improvement program in the Hospital as per set standards of NABH.
• Documentation of departmental policies and procedures and its execution and implementation.
• Training of clinical and non clinical staff on Standard Operative Procedures.
  
  

Medical Officer at Nalwa Pathology and Microbiology Laboratory:
Since: November 1st, 1999 till November 30, 2000

• Worked under the supervision and guidance of Dr. J.P Singh Nalwa – clinical pathologist and director Administration.
• Worked for the smooth running of the Blood Bank on Operational, Quality and Administrative aspects.
  
  

Medical Officer in the Department of Emergency Medicine in Holy Hospital Hisar (Haryana) – 125001
Since: October 1, 1998 till October 25th 1999

• Worked as a Medical Officer in Holy Hospital Hisar in Emergency Department.
• Worked in effective and efficient manner to attain the Hospital’s aims and objectives.
  
  

Medical Officer at Central Medical Centre, Delhi Road Hisar (Haryana) – 125001
Since: April 1st, 1997 till May 31st 1998

• Worked as a medical Officer in the department of Emergency Medicine.
  
  

Junior Resident Radiology at Central Medical Centre, Delhi Road, Hisar (Haryana) – 125001
Since: August 3rd, 1995 till January 31st 1996

• Worked as a junior resident in the Department of Radiology.
  
  

Education:
PGDHHM: From Academy of Hospital Administration New Delhi (December -2000)
M.B.B.S: Medical College Rohtak [Pandit Bhagwat Dayal Sharma University of Health Sciences] (May-1993)
Higher Secondary: BSE, Haryana (1987)
Secondary: CBSE, New Delhi (1985)

Hobbies and Interest
Reading Books and very much interested in keeping myself updated with the recent advancements in Hospital Management and Administration.